Last updated: October 22, 2025
At Turfzo, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.
We collect information that you provide directly to us, including your name, email address, phone number, payment information, and booking preferences. We also automatically collect certain information about your device and usage patterns, including IP address, browser type, operating system, and pages visited on our platform.
We use the information we collect to process your bookings, communicate with you about your reservations, provide customer support, improve our services, send promotional materials with your consent, and detect and prevent fraud or unauthorized activities. Your payment information is processed securely through our payment partners.
We share your information with turf facility owners to facilitate bookings, with payment processors to complete transactions, and with service providers who assist in operating our platform. We may also disclose information when required by law or to protect our rights and safety. We do not sell your personal information to third parties.
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, secure server infrastructure, and regular security audits. However, no method of transmission over the internet is completely secure.
You have the right to access, update, or delete your personal information at any time through your account settings. You can opt out of promotional communications by following the unsubscribe instructions in our emails. You may also request a copy of your data or ask us to transfer it to another service.
We use cookies and similar tracking technologies to enhance your experience on our platform, analyze usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the new policy on our platform and updating the effective date. Your continued use of our services constitutes acceptance of the updated policy.
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at privacy@turfzo.com or through our Contact Us page. We are committed to addressing your concerns promptly.